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How can I login?
Click on the “Online! connect...” link and the logon screen will load where can enter their web user id and password provided during registration.
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How can I register to be a user?
From the main screen on the left go to the “Online! connect...” link. This will bring up a section with “Register Now” link. Click on this link and the “NEW USER REGISTRATION” page will come up on your right. One may select the user type they want to register for from the select type menu.
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How to use this site?
View the user manual, using the link below
FEMOnline User manual
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Terms and conditions for a registered FEMOnline web user
View
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What are medical expenses?
All reasonable medical expenses incurred by or on behalf of an employee may be defrayed from the Compensation Fund. All medical accounts in respect of Exempted Employers must be submitted to the employer who will be liable for payment.
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What is FEM email address for FEMOnline support?
femonline@fema.co.za
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What is an Occupational Injury (ACCIDENT)?
It is an occurrence of which a date, time and place can be determined
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What is an occupational disease?
It is a disease arising out of and contracted in the course of an employee's employment and which is listed in Schedule 3 to the Act.
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What is the procedure for processing policy details update requests?
If there is more than one change request on the same field, only the most recent request will be considered for processing.
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What to do in case of Fatal Occupational Injuries (ACCIDENTS)
If the accident resulted in the employee's death, documentary proof indicating the cause of death must be submitted without delay to your Regional office of the Federated Employers Mutual Assurance Company LTD (FEM).
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What user types are available on the FEMOnline website?
Policy – This user type is for single access policyholders. The policyholder is not part/member of a group.
Service Provider – This user type is for single access service providers. The service provider is not part/member of a group.
Policy Group – This is for policyholders who are part/members of a group.
Service Provider Group –This is for service providers who are part/members of a group.
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Which Occupational Injuries (ACCIDENTS) must be reported?
All occupational injuries or alleged occupational injuries that entail medical expenses and/or absence from work for more than three days must be reported within seven days in the prescribed manner.
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Who covers the transport of an injured employee?
The reasonable expenses incurred for the conveyance of an injured employee to a hospital, doctor or to his residence will be refunded from the Compensation Fund.
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Who is an employee?
Any person who has entered into a contract of service with an employer. The service contract can be in writing, expressed or implied and applies to temporary, permanent and under aged workers and is defined in section 1 of the Act
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Who is an employer?
Any person including the State, who employs an employee.
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Who manages the website?
The IT manager and appointed programmers
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